🔐 Audience Filtering Evaluation Report

```modelphase { "objectives": [ "Find the night shift allowance policy specific to Maersk GSC India." ], "plan": [ "1. Call searchHrKnowledge with question='night shift allowance policy' and location='India' to get relevant policy details." ], "key_assumptions": [ "User location is India as stated.", "The knowledge base contains a policy article about night shift allowance for India or Maersk GSC India." ], "pre_execution_checks": [ "Confirm user location is India.", "Confirm availability of searchHrKnowledge tool." ], "selected_tools": [ "searchHrKnowledge - to retrieve the night shift allowance policy for India." ], "post_tool_rethink": "If no India-specific policy is found, check if there is a global policy and inform the user accordingly.", "fallback_plan": { "triggers": [ "No relevant policy found for India or globally." ], "steps": [ "Inform the user that no specific night shift allowance policy was found in the knowledge base.", "Recommend contacting the local HR team for detailed information." ] } } ``` I will check the night shift allowance policy for Maersk GSC India for you.I looked into the night shift allowance policy at Maersk GSC India but couldn't find a specific article detailing it in the HR knowledge base for India. It seems there is no India-specific documented policy available here. For the most accurate and detailed information on night shift allowance at Maersk GSC India, I recommend reaching out directly to your local HR team. They can provide you with the specific guidelines and eligibility criteria applicable to your location. If you need help with anything else, feel free to ask!

```modelphase { "objectives": [ "Provide the user with the correct procedure or policy for changing an employee's job title in Workday." ], "plan": [ "1. Call searchHrKnowledge with question='change employee job title in Workday' and location based on user's profile (if known) to find relevant HR policy or procedure.", "2. Analyze the returned knowledge base articles for specific instructions or guidelines on changing job titles.", "3. Respond to the user with the relevant policy or procedure details from the knowledge base.", "4. If no specific procedure is found, inform the user that job title changes typically require HR or manager involvement and recommend contacting HR or using Workday's official channels." ], "key_assumptions": [ "The user is asking about the process or policy for changing an employee's job title, not requesting the change to be done by the assistant.", "The knowledge base contains relevant information about job title changes." ], "pre_execution_checks": [ "User's location is unknown, so pass null for location in searchHrKnowledge." ], "selected_tools": [ "searchHrKnowledge - to find relevant HR policy or procedure." ], "post_tool_rethink": "If the knowledge base returns no relevant information, fallback to advising the user to contact HR or their manager for job title changes.", "fallback_plan": { "triggers": [ "No relevant knowledge base articles found about changing job titles.", "Knowledge base returns only unrelated or generic information." ], "steps": [ "Politely inform the user that job title changes usually require HR or manager approval and cannot be done directly by employees.", "Recommend contacting their HR team or manager or raising a request through Workday for assistance." ] } } ``` I will first check the HR knowledge base for the procedure on changing an employee's job title in Workday.To change an employee's job title in Workday, here is what you can do: - Job Titles are official designations tied to contracts and require formal processes and documentation updates. - You can initiate a "Start Job Change" business process in Workday and select the reason "Change Job Title" to update the job title. - This self-service option is recommended for managers to handle job title changes. - If you face challenges or have a business justification, you can create a Workday case for the People Function team to assist. - For mass changes (more than 20 employees), raise a Workday Advanced Case with the case type "Workday Mass changes request." If you want detailed step-by-step guidance, you can refer to the "Leader’s Guide - How to Change an Employee’s Job Title" article in Workday. Would you like me to help you start the job title change process for an employee?

```modelphase { "objectives": [ "Provide the user with the correct procedure or policy for changing an employee's job title in Workday." ], "plan": [ "1. Call searchHrKnowledge with question='change employee job title process' and location based on user's country if known, else null.", "2. Analyze the returned HR knowledge articles for relevant policy or procedure details.", "3. If no relevant policy or procedure is found, inform the user that this action typically requires HR or manager involvement and recommend contacting HR or using Workday's official channels.", "4. Do not perform any job title changes or call any Workday tools for this sensitive action." ], "key_assumptions": [ "Changing an employee's job title is a sensitive HR action that likely requires manager or HR approval.", "The user is asking for the procedure or policy, not requesting the change directly.", "The user's country is unknown, so location will be null for the knowledge search." ], "pre_execution_checks": [ "Confirm that the question is about the procedure or policy, not a direct request to change job title.", "Confirm that the knowledge base tool is available." ], "selected_tools": [ "functions.searchHrKnowledge - to find relevant HR policy or procedure on changing job titles." ], "post_tool_rethink": "If the knowledge base returns no relevant or specific procedure, fallback to advising the user to contact HR or their manager for job title changes.", "fallback_plan": { "triggers": [ "No relevant knowledge base articles found", "Knowledge base returns only generic or unrelated information" ], "steps": [ "Politely inform the user that changing job titles is a sensitive action requiring HR or manager involvement.", "Recommend contacting their HR team or manager or raising a request through Workday." ] } } ``` I will check the HR knowledge base for the procedure on changing an employee's job title in Workday.I am checking the process to change an employee's job title in Workday for you. To change an employee's job title in Workday at Maersk, here is what you need to know and do: - Job Titles are official designations tied to contracts and must follow formal processes with updated documentation. - Business Titles are more flexible and can be customized locally without contract changes. - For changing Job Titles, the recommended approach is manager self-service by initiating a "Start Job Change" business process and selecting the reason "Change Job Title." - If self-service is not possible or there is a business justification, you can create a Workday case for the People Function team to assist. - For mass changes (more than 20 employees), raise a Workday Advanced Case with the case type "Workday Mass changes request." - Detailed guidance is available in the Leader’s Guide - How to Change an Employee’s Job Title. If you want, I can help you with the next steps or guide you to the relevant resources. Would you like that?

```modelphase { "objectives": [ "Find the group mediclaim policy specific to India from the HR knowledge base." ], "plan": [ "Call searchHrKnowledge with question='group mediclaim policy' and location='India' to get relevant policy details." ], "key_assumptions": [ "User location is India as stated.", "The knowledge base contains India-specific group mediclaim policy." ], "pre_execution_checks": [ "Validate user location as India.", "Ensure question is clear and specific." ], "selected_tools": [ "searchHrKnowledge for policy details." ], "post_tool_rethink": "If no India-specific policy is found, check if only global policy is available and inform the user accordingly.", "fallback_plan": { "triggers": [ "No India-specific policy found", "Empty or irrelevant search results" ], "steps": [ "Inform the user that no India-specific group mediclaim policy was found.", "Provide the global Maersk Group policy if available.", "Recommend contacting local HR for India-specific details." ] } } ``` I am checking the group mediclaim policy for India in the HR knowledge base now.I couldn't find India-specific information on the group mediclaim policy. Here's what the Maersk Group global policy says about related benefits: The group policies provide global minimum benefits and should be used alongside local country policies for specific eligibility, rules, and benefits. For detailed India-specific mediclaim policy information, I recommend reaching out to your local HR team. If you want, I can help you with any other questions or assist in contacting HR.

```modelphase { "objectives": [ "Retrieve the group mediclaim policy specific to India from the HR knowledge base." ], "plan": [ "Call searchHrKnowledge with question='group mediclaim policy' and location='India' to get the relevant policy details." ], "key_assumptions": [ "User's location is India as stated.", "The HR knowledge base contains a specific article or information about the group mediclaim policy for India." ], "pre_execution_checks": [ "Validate user's location as India.", "Ensure searchHrKnowledge tool is available." ], "selected_tools": [ "searchHrKnowledge - to get the policy details from the HR knowledge base." ], "post_tool_rethink": "If no India-specific policy is found, check if only global policy is available and inform the user accordingly.", "fallback_plan": { "triggers": [ "No India-specific policy found", "Empty or irrelevant search results" ], "steps": [ "Inform the user that no India-specific group mediclaim policy was found in the knowledge base.", "Provide the Maersk Group global policy if available.", "Recommend contacting local HR for India-specific details." ] } } ``` I am checking the group mediclaim policy for India in the HR knowledge base.I couldn't find India-specific information on the group mediclaim policy. Here is what the Maersk Group global policy says: The group policies outline the global minimum benefits available to Maersk employees, and specific terms are further stipulated in relevant Group policy documents. These policies should be used in conjunction with local country policies that provide information on eligibility, rules, and benefits specific to the country of operation. For India-specific details on the group mediclaim policy, I recommend reaching out to your local HR team who can provide the most accurate and detailed information.

```modelphase { "objectives": [ "Find the provident fund policy specific to India as requested by the user.", "Use the HR knowledge base to get the most accurate and relevant policy information.", "Inform the user if only global policy is available and clarify the distinction." ], "plan": [ "Call searchHrKnowledge with question='provident fund policy' and location='India' to get India-specific policy information." ], "key_assumptions": [ "User is asking about the official provident fund policy applicable in India.", "User location is Denmark but the policy query is about India, so location parameter for search is 'India'." ], "pre_execution_checks": [ "Validate that the question is clear and specific enough for the knowledge base search.", "Confirm that the location 'India' is correctly identified for the search." ], "selected_tools": [ "functions.searchHrKnowledge - to retrieve the provident fund policy for India from the HR knowledge base." ], "post_tool_rethink": "If the search returns only global policy, inform the user clearly that no India-specific policy was found and share the global policy with a recommendation to check with local HR.", "fallback_plan": { "triggers": [ "Empty or no relevant results from searchHrKnowledge", "Only global policy results found when India-specific was requested" ], "steps": [ "Inform the user that no India-specific provident fund policy was found in the knowledge base.", "Share any relevant global policy if available.", "Recommend contacting local HR for India-specific details." ] } } ``` I am checking the provident fund policy in India for you.I couldn't find India-specific information on the provident fund policy in the Maersk HR knowledge base. The information available is from the Maersk Group global policy, which does not specifically cover the provident fund in India. For detailed and country-specific information on the provident fund policy in India, I recommend reaching out to your local HR team. If you need help with anything else, please let me know!

```modelphase { "objectives": [ "Find relevant HR policy information about the annual salary review process for India.", "Provide a clear and concise explanation of how the annual salary review works for the user's team based on the policy." ], "plan": [ "1. Call searchHrKnowledge with question='annual salary review process' and location='India' to get India-specific policy details.", "2. Analyze the returned articles for relevant information about the salary review process for teams.", "3. Summarize the key points about the process, timelines, criteria, and any special considerations for India.", "4. Respond to the user with the policy details in a clear and warm manner." ], "key_assumptions": [ "The user is asking about the general annual salary review process applicable to their team in India.", "The HR knowledge base contains relevant India-specific information about salary reviews." ], "pre_execution_checks": [ "User location is India as stated.", "The question is clear and specific enough for a knowledge base search." ], "selected_tools": [ "functions.searchHrKnowledge - to retrieve India-specific HR policy on annual salary review." ], "post_tool_rethink": "If no India-specific information is found, consider disclosing global policy and recommend contacting local HR for specifics.", "fallback_plan": { "triggers": [ "No relevant articles found for India.", "Returned articles are not about salary review process.", "Tool failure or empty results." ], "steps": [ "Inform the user that no India-specific information was found.", "Share any global policy information if available, clearly stating it is global.", "Recommend contacting local HR team for detailed guidance." ] } } ``` I will check the HR policy for the annual salary review process in India for your team.I looked up the information on the annual salary review process for your location in India. Here is what I found: - The annual salary review typically involves leaders engaging in conversations with their teams during April to share and discuss salary increases. - Employees can access their compensation statements in Workday starting mid-April by going to their profile and viewing the Compensation Review Statement History. - If the salary review was processed offline, the compensation statement can be found in the Documents tab under Personal in Workday. - The One Maersk Bonus Plan (OMBP), which is linked to business results, is usually paid out in April along with the annual salary review. - If you have questions about why you did not receive a salary increase or about your bonus, you should reach out to your leader or raise a case in Workday. If you want, I can also help you see your team's compensation statements or guide you on how to communicate the review outcomes to your team. Would you like me to do that?

```modelphase { "objectives": [ "Provide the user with the leave and time off policy specific to India." ], "plan": [ "1. Call searchHrKnowledge with question='leave and time off policy' and location='India' to get the relevant policy information." ], "key_assumptions": [ "User location is India as stated.", "The knowledge base contains India-specific leave and time off policies." ], "pre_execution_checks": [ "Confirm user location is India.", "Ensure searchHrKnowledge tool is available." ], "selected_tools": [ "searchHrKnowledge - to retrieve the leave and time off policy for India." ], "post_tool_rethink": "If India-specific policy is not found, disclose that and provide global policy as fallback with recommendation to contact local HR.", "fallback_plan": { "triggers": [ "No India-specific articles found", "Empty or irrelevant search results" ], "steps": [ "Inform the user that no India-specific policy was found.", "Provide Maersk Group global leave and time off policy if available.", "Recommend contacting local HR for India-specific details." ] } } ``` I will check the leave and time off policy for India for you.I found information about the leave and time off policy relevant to India: - The Absence tab in Workday is used to manage long-term leaves such as maternity, paternity, shared parental leave, and other family-friendly absences. - Employees can request absences by selecting the type of leave and submitting the request through Workday. - The system also allows correction of existing absence entries if there are errors. - For employees returning from pre-approved medical leave, the system can mark them as back on schedule. - The Time & Attendance overview provides daily summaries of clock in/out times, scheduled vs. actual hours, overtime, absenteeism, and shift deviations. - Operational analytics and team insights are available for managers to analyze attendance and scheduling data. If you want, I can help you check your eligible leave types or leave balance next. Would you like me to do that?